Cookie Settings
Please allow us to collect data about how you use our website. We will use it to improve our website, make your browsing experience and our business decisions better. Learn more
To use our services, you must:
Be at least 18 years of age
Provide accurate and complete registration information
Comply with all applicable laws and regulations
You are responsible for maintaining the confidentiality of your account credentials
All activities conducted under your account are your responsibility
You must notify us immediately of any unauthorized access or suspicious activity
IstaBankasi provides digital banking services including deposits, withdrawals, transfers, loans, and other financial products. All services are subject to availability and applicable regulations.
Transactions must be authorized by the account holder
Processing times may vary depending on the type of transaction
Fees may apply and will be disclosed where applicable
Irreversible transactions cannot be canceled once completed
Certain services may incur fees, including transaction charges, account maintenance, or loan interest. All applicable fees will be clearly communicated.
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and maintaining confidentiality.
8. Prohibited Activities
You agree not to:
Use your account for illegal or fraudulent activities
Provide false or misleading information
Attempt to breach system security or disrupt services
IstaBankasi reserves the right to suspend or terminate your account if:
You violate these terms
Suspicious or unauthorized activity is detected
Required by law or regulatory authorities
IstaBankasi is not liable for:
Delays or failures caused by external factors beyond our control
Unauthorized access due to user negligence
Indirect or consequential losses arising from service use
We may update these Terms and Conditions at any time. Continued use of our services after changes means you accept the updated terms.
These Terms and Conditions are governed by applicable financial and banking laws and regulations in the jurisdictions where we operate.
13. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact our customer support team via email, phone, or live chat.
Manage your account anytime, anywhere through our secure online and mobile banking platforms.
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